Holiday Inn East Windsor - Cranbury Area, an IHG Hotel - East Windsor, New Jersey

Christoph E.

Sehr empfehlenswertes Hotel,netter Empfang sauberes Erscheinungsbild,schöner Pool,gutes Frühstücksbuffet.Tip Toper Service,schönes und grosses Zimmer.Leider war die Klimaanlage etwas zu kalt eingestellt.Das Frühstück war nicht im Übernachtungspreis inbegriffen,dies fand ich ärgerlich,denn für den Zimmerpreis hätte man das erwarten können.Für zusätzliche 11 Dollar konnte ich das Frühstück geniessen.Also Hut ab das Frühstücksbuffet war für amerikanische Verhältnisse spitze.

Drew

Not good from check in to check out. Long line to check in. Front desk was giving another guest a hard time because the spouse was on the reservation but she wasn’t. Staff member not great about it. Was made to sign a document about behavior because we were with a sports team. Me and my kids were peacefully in bed by 10pm after a very long day. Yet at 12:30am-1:30am we had to listen to people yelling in the hallway and slamming doors keeping us up. Guess that document didn’t apply to them. Same thing at 4:30am. People in and out of their rooms letting doors bang and bang and bang. So much for that

Document about behavior and noise. No hot water in the shower either. Lukewarm at best. When we checked in we were told breakfast was available 6am-11am. Made our morning plans around that only to find out the breakfast was not actually included. It was “available” but it would be a very expensive breakfast at their restaurant. We were deceived. Purposeful or not, that needs to be more clear. Three other families were in the lobby thinking the same exact thing. When I went to check out and discuss all the issues there was no one at the front desk. A sign said someone would be right back. I waited a good five minutes. Still no one. Had to leave.

Anonymous

Easy check in and out. Very comfortable room with great TV choices. Excellent location right by the NJ Turnpike. Easy on and off. An EXCELLENT hotel if you're doing business somewhere in the area. In fact, even if your business is NOT in the area, the reasonable prices make it worth the drive.

Aditi R.

Had a good stay. (Breakfast not included, FYI)
The hotel was very spacious, clean, and well-maintained, with friendly staff. The atmosphere was welcoming, and I appreciated the 24/7 availability of hydration, including ice water and coffee. Enjoyed using the gym as well. Overall, it was a very positive experience.

Leslie H. J.

We had a pretty awful experience 2 nights over Thanksgiving at this hotel. We were told they were on a skeleton staff -- that aside, we hit so many obstacles here it made our stay intolerable.
1.Room phone did not work. We discovered it almost immediately and reported it right away. It never got fixed. To call the front desk, we had to use our cell phone -- that meant having to look for the number and wait -- we were put on hold for ages as if we were an outside call. Thank G-d there wasn't a fire.
That said,
2. The people next door (their's was also a non-smoking room) were smoking and the smell of smoke filled our room. We had to sleep in a smokey room. And they were also very noisy. Reported to front desk who really didn't seem to care.
3. ok -- management offered to change our room with each complaint -- but that was not an option. My mother is 95yo, with a slight disability; we were already unpacked, and we were not willing to move.
4.The next morning we were awakened by what we thought was the blare of a fire alarm and we thought we had to evacuate. We rushed out of bed at 8am, but it turned out to be the room clock alarm which we did not set!!!
5. On top of all this, as if this wasn't enough, the room temperature was impossible to regulate. It was either boiling hot or freezing cold.
These matters were health and safety issues -- they should be taken seriously by staff.

Mari

The hotel was clean and nice. The room was kept clean. The bathroom was clean and nice. We had a problem with the bathroom stopper but that did not take away from our overall experience. They had coffee pods and disposable cups in the room. A sufficient amount of towels. The bed was clean and comfortable. The room looked nice and was roomy.

Henry K.

The hotel was very good in all respects. Best of all was the staff. who were all friendly and helpful. Breakfast items were typical but tasty. The breakfast area was good sized and easily accommodated the guests. The room was good sized and spotless. If you are staying in the vicinity I highly recommend it.

ange7dust

Had a very comfortable stay. Location was good for visiting Six Flags Great Adventure. Bed was comfy and room was clean. Price was reasonable but I wish they included breakfast. Walls were a little thin so there was some sound leakage, but other than that, not much to complain about. Staff was very friendly and helpful. 4/5